Boat rental in Rotterdam, questions & answers

Not everything clear yet? Then read the frequently asked questions, maybe the answer is there;)

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Do you have a question?

Find the answer to your question in the frequently asked questions. Is your question not listed? Or do you have another comment? Then contact us.

We are available daily from 10:00 to 20:00 by telephone on 010 822 21 46 If you want to sail yourself, you have to make a reservation online, unfortunately this is not possible by telephone or e-mail.

Would you rather let yourself be sailed by one of our skippers? Fill in the form on the right to make an appointment for a boat trip.

010 822 21 46

info@geenbootwelvaren.nl

Bergse Plassen | Winebar Mendoza, Weissenbruchlaan 149

Rotte | Centrum Rotterdam, Lombardkade 46

We would love to hear what we can help with! Fill in the form below:

  • Where can I find the boats?

    Wil je zelf varen, dan kun je kiezen uit twee steigers in Rotterdam. We hebben een aan Bergse Plas, t.h.v. Weissenbruchlaan 149, aan het terras bij Winebar Mendoza. En een steiger aan de Rotte, t.h.v. Lombardkade 46, om de hoek bij het Marktplein. Wil je een grote sloep met schipper huren, dan vertrekken we standaard vanaf de Bergse Plas, andere locaties zijn op verzoek mogelijk mits dit past in de planning van de dag. 

  • How can i reserve a boat?

    You can reserve a boat at any time of the day using our website, the reservation is completed with a payment. At the agreed time you will find an employee on the jetty who will help you on your way. Unfortunately, we do not take reservations regarding 'self-sailing' cruises by telephone or e-mail. If you want to sail with a large group and reserve several sloops or request a sloop with skipper, please fill in the contact form.

  • What is the minimum duration when renting a boat

    The minum duration is 2 hours, the maximum is one full day. Renting a boat for multiple days is not possible. 

  • At what times can i rent a boat?

    Our boats are available from 09:00 until 21:00, at the bergse lake you can sail until 22:00 in the summer months (april until september). A boat with captain can be rented between 10:00 and 21:00. 

  • When do I get my deposit back

    After your cruise, we will refund the deposit via our payment provider Adyen, this can take between 1 and a maximum of 5 days. The deposit is deducted from additional costs, such as an extension of the cruise or extras that you purchased after you made your reservation. In addition, the deposit is also your deductible if, for example, you sail damage or cause nuisance during your cruise.

  • What happens if I return the boat to late?

    Please make sure you return the boat on time, especially on hot days the agenda is very full and we need the boat on time. If you return the boat late,  we charge  a fine of € 75, - + extra sailing time + the waiting time for the tenants after you will be charged in the deposit.

    How do I avoid being back late?

    It often goes wrong with the waiting time for a lock. So if you go through a lock, keep in mind the opening times and longer waiting times. The advice is to be back at the lock 1.5 hours before the end time of the cruise. (especially on hot days). If you sail on the rotten, you always have to return the same route, you also need the same time for this. So set an alarm at half the allotted time.

  • What are the cancellation conditions?

    Normal reservation (no paying member)

    The cruise can be canceled up to 7 days (= 168 hours) before the start, in which case you owe 25% of the agreed rent. You can also convert your booked cruise into a credit up to 7 days before the start and schedule a new date later, you will receive a voucher from us for the booked sailing hours and we will refund the deposit. You can later book a new cruise online with the voucher. from 7 days to 48 hours before the start of the cruise, it is no longer possible to cancel the cruise, in case of force majeure you can request coullance, the cancellation fee is 50% of the agreed rent.

    In case of rain during (buienradar.nl / buienalarm.nl) the cruise, you can contact us from 5 hours before the start of the cruise to move it to another date, for which you will receive a voucher from us. If you want to cancel the cruise, 25% of the agreed rent will be withheld.

    Reservation as (paying) member

    As a paying member you can change or cancel the cruise online up to 48 hours before the start, this is free of charge. In case of rain you can contact us from 5 hours before the start to cancel the cruise free of charge.

  • What if it rains during my boattrip?

    Pick a new date, take up a voucher or cancel in case of bad weather

    If, according to the buienradar / buienalarm app, you'll get wet during the boattrip, you can decide to move your boattrip to a new date. This option is available from 5 hours before the start of the boattrip. If this is not the case, the cruise can be canceled completely, but we will then withhold 25% of the agreed rent as cancellation compensation.

    When is the weather bad?

    It's bad weather when it rains, (a drizzle or pouring rain), strong wind (wind force 6 - strong wind - 39-49 km/u), also when the K.N.M.I. gives code orange (except when the cause is heat)

  • Do I need a boating license to rent a boat?

    You don't need a boating license to rent a boat, in holland this is only mandatory when the boat goes faster than 20 km/u or is longer then 15 meters. 

  • Can I also leave later at the last minute?

    You can use the sloop between the reserved times, if you come later you can also sail shorter. If you unexpectedly arrive later, give us a call.

    From 15 minutes before the start you will receive a text message with which you can start the sloop. Our advice is to plan your arrival time 15 minutes earlier than the reserved time, so you can get on board the boat and prepare for your cruise.

Where can I find the boats?

Wil je zelf varen, dan kun je kiezen uit twee steigers in Rotterdam. We hebben een aan Bergse Plas, t.h.v. Weissenbruchlaan 149, aan het terras bij Winebar Mendoza. En een steiger aan de Rotte, t.h.v. Lombardkade 46, om de hoek bij het Marktplein. Wil je een grote sloep met schipper huren, dan vertrekken we standaard vanaf de Bergse Plas, andere locaties zijn op verzoek mogelijk mits dit past in de planning van de dag. 

How can i reserve a boat?

You can reserve a boat at any time of the day using our website, the reservation is completed with a payment. At the agreed time you will find an employee on the jetty who will help you on your way. Unfortunately, we do not take reservations regarding 'self-sailing' cruises by telephone or e-mail. If you want to sail with a large group and reserve several sloops or request a sloop with skipper, please fill in the contact form.

What is the minimum duration when renting a boat

The minum duration is 2 hours, the maximum is one full day. Renting a boat for multiple days is not possible. 

At what times can i rent a boat?

Our boats are available from 09:00 until 21:00, at the bergse lake you can sail until 22:00 in the summer months (april until september). A boat with captain can be rented between 10:00 and 21:00. 

When do I get my deposit back

After your cruise, we will refund the deposit via our payment provider Adyen, this can take between 1 and a maximum of 5 days. The deposit is deducted from additional costs, such as an extension of the cruise or extras that you purchased after you made your reservation. In addition, the deposit is also your deductible if, for example, you sail damage or cause nuisance during your cruise.

What happens if I return the boat to late?

Please make sure you return the boat on time, especially on hot days the agenda is very full and we need the boat on time. If you return the boat late,  we charge  a fine of € 75, - + extra sailing time + the waiting time for the tenants after you will be charged in the deposit.

How do I avoid being back late?

It often goes wrong with the waiting time for a lock. So if you go through a lock, keep in mind the opening times and longer waiting times. The advice is to be back at the lock 1.5 hours before the end time of the cruise. (especially on hot days). If you sail on the rotten, you always have to return the same route, you also need the same time for this. So set an alarm at half the allotted time.

What are the cancellation conditions?

Normal reservation (no paying member)

The cruise can be canceled up to 7 days (= 168 hours) before the start, in which case you owe 25% of the agreed rent. You can also convert your booked cruise into a credit up to 7 days before the start and schedule a new date later, you will receive a voucher from us for the booked sailing hours and we will refund the deposit. You can later book a new cruise online with the voucher. from 7 days to 48 hours before the start of the cruise, it is no longer possible to cancel the cruise, in case of force majeure you can request coullance, the cancellation fee is 50% of the agreed rent.

In case of rain during (buienradar.nl / buienalarm.nl) the cruise, you can contact us from 5 hours before the start of the cruise to move it to another date, for which you will receive a voucher from us. If you want to cancel the cruise, 25% of the agreed rent will be withheld.

Reservation as (paying) member

As a paying member you can change or cancel the cruise online up to 48 hours before the start, this is free of charge. In case of rain you can contact us from 5 hours before the start to cancel the cruise free of charge.

What if it rains during my boattrip?

Pick a new date, take up a voucher or cancel in case of bad weather

If, according to the buienradar / buienalarm app, you'll get wet during the boattrip, you can decide to move your boattrip to a new date. This option is available from 5 hours before the start of the boattrip. If this is not the case, the cruise can be canceled completely, but we will then withhold 25% of the agreed rent as cancellation compensation.

When is the weather bad?

It's bad weather when it rains, (a drizzle or pouring rain), strong wind (wind force 6 - strong wind - 39-49 km/u), also when the K.N.M.I. gives code orange (except when the cause is heat)

Do I need a boating license to rent a boat?

You don't need a boating license to rent a boat, in holland this is only mandatory when the boat goes faster than 20 km/u or is longer then 15 meters. 

Can I also leave later at the last minute?

You can use the sloop between the reserved times, if you come later you can also sail shorter. If you unexpectedly arrive later, give us a call.

From 15 minutes before the start you will receive a text message with which you can start the sloop. Our advice is to plan your arrival time 15 minutes earlier than the reserved time, so you can get on board the boat and prepare for your cruise.

Questions about sailing yourself?

Find your answer in the frequently asked questions, or view our general condition of sailing yourself

  • With how many persons can i sail in a boat

    Our boats are suitable for a maximum of 12 people. Please check the covid-19 measures for the last updates regarding the maximum group size. If you want to cruise with a bigger group please check our option for a boat with a captain, this boat can take a maximum of 36 people.

  • Can I play music on the boat?

    Our boats do not have built-in speakers to prevent noise disturbance. You are allowed to bring small speakers that cannot produce more than background noise. Large speakers that can produce a high volume are not allowed on board. The cruise will also be terminated if (noise) disturbance is caused by your group. 

  • Where can i go with the boat?

    You are allowed to sail on the Rotte, Bergse Plas, Kralingse Plas and Noorderkanaal. if you are a very experience captain you can also go on to the Schie towards Overschie or Delfshaven. Do keep in mind that there are also big commercial ships sailing here that can not steer or brake in the 'narrow' channel. That's why only experciend skippers ar allowed to cruise here. It is not allowed to sail into Schiedam, the Schie past Overschie or the Coolhaven. Also the Nieuwe Maas, passing the Parksluis is prohibited for your own safety. 

    Are you looking for a route?

    Before you make a reservation, you can check out the various popular routes, the recommended time is also indicated here. If you have already made a reservation, download the sailing map & information folder at the bottom of the booking confirmation. You can also ask the employee on the jetty for other questions about the sailing area.

  • Can I bring my own food and drinks?

    You can bring your own food and drinks during the cruise. Make sure that you leave the boat neat and clean after the cruise, a cloth hangs on the console for this.

    Drinks (alcohol)

    The person driving the boat must remain sober, for a boat the same rules apply as in the car. If you drive the boat while under the influence of alcohol, drugs or laughing gas, our insurance does not cover the damage caused in the event of an incident. You are therefore responsible for all material damage and personal injury as a result of the accident. If we notice that the captain has had too much to drink, your boattrip will be ended immediately and you have to walk back. An employee of Geen Boot Wel Varen will then pick up the boat, the costs for this will be deducted from the deposit.

    Food

    You can bring your own food, but it is not allowed to heat the food on board of the boat

With how many persons can i sail in a boat

Our boats are suitable for a maximum of 12 people. Please check the covid-19 measures for the last updates regarding the maximum group size. If you want to cruise with a bigger group please check our option for a boat with a captain, this boat can take a maximum of 36 people.

Can I play music on the boat?

Our boats do not have built-in speakers to prevent noise disturbance. You are allowed to bring small speakers that cannot produce more than background noise. Large speakers that can produce a high volume are not allowed on board. The cruise will also be terminated if (noise) disturbance is caused by your group. 

Where can i go with the boat?

You are allowed to sail on the Rotte, Bergse Plas, Kralingse Plas and Noorderkanaal. if you are a very experience captain you can also go on to the Schie towards Overschie or Delfshaven. Do keep in mind that there are also big commercial ships sailing here that can not steer or brake in the 'narrow' channel. That's why only experciend skippers ar allowed to cruise here. It is not allowed to sail into Schiedam, the Schie past Overschie or the Coolhaven. Also the Nieuwe Maas, passing the Parksluis is prohibited for your own safety. 

Are you looking for a route?

Before you make a reservation, you can check out the various popular routes, the recommended time is also indicated here. If you have already made a reservation, download the sailing map & information folder at the bottom of the booking confirmation. You can also ask the employee on the jetty for other questions about the sailing area.

Can I bring my own food and drinks?

You can bring your own food and drinks during the cruise. Make sure that you leave the boat neat and clean after the cruise, a cloth hangs on the console for this.

Drinks (alcohol)

The person driving the boat must remain sober, for a boat the same rules apply as in the car. If you drive the boat while under the influence of alcohol, drugs or laughing gas, our insurance does not cover the damage caused in the event of an incident. You are therefore responsible for all material damage and personal injury as a result of the accident. If we notice that the captain has had too much to drink, your boattrip will be ended immediately and you have to walk back. An employee of Geen Boot Wel Varen will then pick up the boat, the costs for this will be deducted from the deposit.

Food

You can bring your own food, but it is not allowed to heat the food on board of the boat

  • Can I add decoration to the boat?

    This is allowed, but keep the boat and water tidy so leave your confetti canon at home and Do not use adhesive tape but tiny ropes to attach decoration to the boat

  • Can I bring my own drinks?

    That is not a problem, but keep the drinking to normal amounts so that the atmosphere remains cozy. If you bring too much drink, you run the risk that the cruise will be denied without the possibility of a refund of the rent. When one or more passengers are drunk, we can no longer guarantee safety and are therefore forced to end the cruise at the next public jetty, so you have to walk back.

  • Can I bring my own food?

    You are allowed to bring your own food, but it is not allowed to bring your own heating devices on board. (no own BBQ or Grill)

Can I add decoration to the boat?

This is allowed, but keep the boat and water tidy so leave your confetti canon at home and Do not use adhesive tape but tiny ropes to attach decoration to the boat

Can I bring my own drinks?

That is not a problem, but keep the drinking to normal amounts so that the atmosphere remains cozy. If you bring too much drink, you run the risk that the cruise will be denied without the possibility of a refund of the rent. When one or more passengers are drunk, we can no longer guarantee safety and are therefore forced to end the cruise at the next public jetty, so you have to walk back.

Can I bring my own food?

You are allowed to bring your own food, but it is not allowed to bring your own heating devices on board. (no own BBQ or Grill)

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